Salesforce Nonprofit Cloud vs. NPSP: Key Differences

Salesforce

5 MIN READ

January 27, 2025

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Salesforce Nonprofit Cloud vs. NPSP: Key Differences

The launch of Salesforce Nonprofit Cloud is a revolutionary step. This solution promises to help organizations achieve tremendous fundraising success and amplify their impact with modern capabilities. But what does this mean for nonprofits still using the NPSP? Even though the Nonprofit Cloud is designed to replace earlier solutions, most nonprofits are still unsure whether to stick with NPSP or embrace the new platform. The blog on Salesforce Nonprofit Cloud vs. NPSP aims to explain the key differences between these two solutions. Keep reading to decide which fits your nonprofit’s goals in 2025 best!

Understanding Salesforce Nonprofit Cloud

Salesforce Nonprofit Cloud is the only solution for nonprofits to raise funds and achieve higher impact. Its unified platform lets organizations securely nurture their stakeholder relationships. It also comprises several advanced features nonprofits can use to sustain growth and deliver measurable results.

Exploring Key Features and Capabilities

  • Fundraising: Nonprofits can manage giving lifecycles and view donor profiles for holistic relationship building.
  • Program Management: Organizations can centralize programs to track attendance and generate spontaneous performance reports.
  • Outcome Management: Nonprofits can define goals and monitor indicators to measure outcomes with dynamic assessments.

Exploring Nonprofit Success Pack

Before we discuss Salesforce Nonprofit Cloud vs. NPSP, let’s rewind what the Nonprofit Success Pack provides! It extends Salesforce Sales Cloud functionalities as an open-source service package. Its main capabilities are as follows!

  • Easy Customization: It offers a flexible framework so nonprofits can tailor workflows and build functionalities.
  • Affordable: Nonprofits receive ten free Salesforce Enterprise Edition licenses through the US license donation program.
  • Core Capabilities: It supports donation tracking with volunteer management so nonprofits can track their fundraising efforts.

Salesforce Nonprofit Cloud vs. NPSP: Explaining The Main Differences

Let’s break down how Salesforce Nonprofit Cloud differs from the older solution. The following pointers will highlight its core differences with the Nonprofit Success Pack!

Comparing The Product Pricing 

Salesforce Nonprofit Cloud follows a tiered subscription model starting at $60 per user for one month for Enterprise Edition. It has other scalable options for nonprofits seeking advanced features and support. The highest subscription model starts at $300 per user for one month and comes with Einstein 1 and other advanced tools.

As we speak on Nonprofit Cloud VS NPSP, the Nonprofit Success Pack is open source but requires purchasing Salesforce licenses. The Power of Us Program provides eligible nonprofits with ten free Enterprise Edition licenses. It gives smaller organizations access to essential CRM capabilities at no initial cost.

Differentiating The Purpose And Approach

Nonprofit Cloud serves large nonprofits looking for a complete platform. It offers ready-made solutions for all parts of operations. On the other hand, NPSP works as a customizable foundation for smaller organizations or those with unique workflows. It prioritizes flexibility and affordability so nonprofits can build processes suited to their requirements.

Core Capabilities & Functionalities For Salesforce Nonprofit Cloud vs. NPSP

Nonprofit Cloud is a fully integrated Salesforce solution that provides a more advanced toolset to support complex nonprofit operations. In contrast, the NPSP  utilizes managed packages developed from the Sales Cloud. It delivers a simplified customer relationship management experience for smaller organizations.

Another significant difference between the Nonprofit Cloud vs NPSP is that the Nonprofit Cloud supports personal accounts to track down individuals while the NPSP relies on household accounts to manage contacts.

Comparing The Target Audience

Both Salesforce solutions are for nonprofits planning to optimize their operations. The Nonprofit Cloud introduces exception functionalities to support extensive fundraising. It offers a more sophisticated solution for organizations with expansive needs. In contrast, NPSP provides a more modular experience by customizing fields and apps added through packages. It serves as an excellent fit for small and moderate nonprofits!

Implementation Complexity Comparison

Nonprofit Cloud offers a pre-configured solution that is easy to deploy. It is ideal for organizations with limited technical resources. In contrast, NPSP requires more technical expertise for configuration, especially for nonprofits with unique operational needs. Nonprofit Cloud provides quick deployment with minimal technical hurdles, while the Nonprofit Success Pack demands a more hands-on approach to tailoring it to specific workflows.

Transform Your Nonprofit With Ksolves Premium Salesforce Support Services

Can’t decide between Salesforce Nonprofit Cloud and NPSP? Ksolves Salesforce consulting company is ready to be your trusted partner and guide you in choosing the right direction. With twelve years of Salesforce expertise, the company provides premium Salesforce consulting and implementation services tailored to nonprofits.

Whether you opt for the Nonprofit Cloud or the affordable NPSP, Ksolves can help you make the right choice. Our dedicated salesforce experts will customize the implementation solution with ongoing support services. Let Ksolves navigate your Salesforce Nonprofits Cloud implementation. Reach out today to explore how we can transform your nonprofit operations!

Also read: Building a Scalable and Future-Ready Salesforce Org

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AUTHOR

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Md. Asad Khan

Salesforce

Md. Asad Khan, an expert Technical Project Manager at Ksolves, who is a certified Salesforce architect at Ksolves, brings 7+ years of experience. He specializes in FSL, B2B, Service & Sales Cloud, and Non-profit cloud, excelling in APEX, Aura Component Framework, Lightning Components, Triggers, Visualforce, and creating insightful dashboards and reports.

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