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Deliver End-to-End Customer Support with Ksolves Salesforce Service Cloud Implementation Services!
45%
Boost in Customer
Retention Rate
Retention Rate
47%
Increase in Agent
Productivity
Productivity
31%
Faster Case
Resolution
Resolution
12 +
Years of Industry Expertise
100+
Salesforce Certified Professionals
100+
Project
Delivered
Delivered
Customer Rating on AppExchange
Case Studies
Our certified experts have helped several clients implement and customize Service Cloud and integrate it with
other Salesforce clouds. Explore how we have helped them transform their customer service operations.
Ready to Boost Your Customer Engagement
Journey? Contact Our Experts
Our Salesforce Service Cloud Services
As a trusted Salesforce Service Cloud provider, we deliver a full suite of services to meet all your needs in one place.
Service Cloud Consulting Services
Our certified and experienced Salesforce Service Cloud consultants have continuously assisted organizations in finding the best roadmaps, tools, and service cloud solutions. We focus on your key business goals and align them with Salesforce functionalities to suggest the best-customized solution for your business needs.
Service Cloud Implementation
With our deep expertise in Salesforce Service Cloud implementation, we can assist you in choosing the right Service Cloud components like Live Agent, Lightning Console, Knowledge Base, etc. that manage your business efficiently. Our experts ensure that each implementation step is completed on time without exceeding your budget.
Service Cloud Customization
Leverage the full potential of customization to boost your customer experience with Ksolves Salesforce Service Cloud expertise. We develop custom Salesforce service cloud fields, including customizing email templates, contacts, and custom dashboard configurations.
Managed Service for Service Cloud
Extract the effective value of a service cloud for your business with our customized managed services. With our strategic expertise, we ensure continuous optimization and proactive management while streamlining your business processes for optimal performance.
Service Cloud Integration
As a trusted Salesforce cloud service provider, we have expertise in delivering efficient and seamless service cloud integration services with Salesforce cloud, Marketing cloud, and other Salesforce clouds. We aim to boost your business productivity by enhancing the customer experience and operational efficiency.
Service Cloud Support
With our Salesforce Service Cloud support services, we ensure your business will deliver continually to your customers with agility and effectiveness. Our professionals will ensure your service cloud components are always optimized and updated to provide the best quality services.
Our Salesforce Service Cloud Services
As a trusted Salesforce Service Cloud provider, we deliver a full suite of services to meet all your needs in one place.
Service Cloud Consulting Services
Our certified and experienced Salesforce Service Cloud consultants have continuously assisted organizations in finding the best roadmaps, tools, and service cloud solutions. We focus on your key business goals and align them with Salesforce functionalities to suggest the best-customized solution for your business needs.
Get Your Project EstimateService Cloud Implementation
With our deep expertise in Salesforce Service Cloud implementation, we can assist you in choosing the right Service Cloud components like Live Agent, Lightning Console, Knowledge Base, etc. that manage your business efficiently. Our experts ensure that each implementation step is completed on time without exceeding your budget.
Get Your Project EstimateService Cloud Customization
Leverage the full potential of customization to boost your customer experience with Ksolves Salesforce Service Cloud expertise. We develop custom Salesforce service cloud fields, including customizing email templates, contacts, and custom dashboard configurations.
Get Your Project EstimateManaged Service for Service Cloud
Extract the effective value of a service cloud for your business with our customized managed services. With our strategic expertise, we ensure continuous optimization and proactive management while streamlining your business processes for optimal performance.
Get Your Project EstimateService Cloud Integration
As a trusted Salesforce cloud service provider, we have expertise in delivering efficient and seamless service cloud integration services with Salesforce cloud, Marketing cloud, and other Salesforce clouds. We aim to boost your business productivity by enhancing the customer experience and operational efficiency.
Get Your Project EstimateService Cloud Support
With our Salesforce Service Cloud support services, we ensure your business will deliver continually to your customers with agility and effectiveness. Our professionals will ensure your service cloud components are always optimized and updated to provide the best quality services.
Get Your Project EstimateTrusted Choice of Top Global Players
Our Diverse Industry Reach
We boast a team of certified professionals who assist businesses from diverse industries in
implementing various Service Cloud components. Our Service Cloud implementation service empowers
them to streamline their customer service operations.
Healthcare
Retail &
E-Commerce
E-Commerce
Travel
Education
Hospitality
Financial
Telecom
Manufacturing
IT Industry
Public Sector
How is Salesforce Service Cloud
Beneficial for Businesses?
Salesforce Service Cloud empowers businesses to streamline customer service operations. It provides various tools for case management, omnichannel support, knowledge base, analytics & reporting, and automation. These tools assist companies in delivering personalized customer experiences, leading to increased satisfaction and long-lasting relationships.
Manage and resolve customer inquiries and issues quickly & effortlessly with our Service Cloud implementation service!
Centralized Customer Data
Real-Time Case Management
Tailored Customer Support
Reduced Stress on Agents
Improved Reporting & Insights
Customer Retention & Loyalty
Manage and resolve customer inquiries and issues quickly & effortlessly with our Service Cloud implementation service!
Why is Ksolves Your Ideal Partner?
Ksolves is a distinguished Salesforce Summit Partner, specializing in developing Salesforce solutions tailored to
unique client requirements. Our comprehensive services, such as consulting, implementation, integration,
customization, and managed services, ensure that you utilize Service Cloud to its full potential and provide
exceptional customer service.
12+
Years of Experience
Deliver Scalable,
Cost-Effective Solutions
100+
In-House Code Development
Faster Response
99%
On-Time Project Delivery
84.3%
Repeat Business
90%
Client Retention Rate
300+
Salesforce
Certifications
100+
Salesforce Certified
Professionals
100+
Projects Delivered
Experienced Team of
Salesforce Service Cloud
Experts
12+
Years of Experience
90%
Client Retention Rate
Faster Response
99%
On-Time Project Delivery
84.3%
Repeat Business
100+
Projects Delivered
Deliver Scalable,
Cost-Effective Solutions
100+
In-House Code Development
100+
Salesforce Certified
Professionals
300+
Salesforce Certifications
Experienced Team of Salesforce
Service Cloud Experts
Knowledge Corner
Gain a better understanding of Salesforce Service Cloud with the insightful articles and guides curated by our
seasoned professionals.
seasoned professionals.
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Elevate Your Customer Service Operations and
Deliver Personalized Customer Experience with
Service Cloud!
FAQs
We answered a few commonly asked questions regarding Salesforce Service
Cloud.
What is Salesforce Service Cloud?
Salesforce Service Cloud is a customer service platform utilized by businesses worldwide to streamline their customer service operations. By providing a plethora of tools, it boosts the productivity of service agents and assists in:
- Resolving customer issues and cases
- Assigning a specific job to the best team member
- Supporting customers on their preferred channels, such as email, phone, self-service portal, chat, messaging, etc.
- Surfacing the most relevant knowledge articles in the Help Center or the agent console
Can you customize Service Cloud for my specific business needs?
Yes, absolutely! At Ksolves, we customize Service Cloud to meet your specific business needs or address unique challenges. We closely engage with you to understand your unique needs and goals. Based on the insights gained, we customize various Service Cloud components to help you achieve your customer service goals.
Our team of certified Service Cloud experts specializes in customizing:
- Case management workflows
- Automation processes
- Accounts & contacts
- Email templates
- Dashboards & reports
Can you integrate Service Cloud with other Salesforce Clouds?
Yes, absolutely! At Ksolves, we have expertise in integrating Service Cloud with other Salesforce clouds, including Sales Cloud, Marketing Cloud, and Commerce Cloud. This integration guarantees a seamless data flow between different clouds. It facilitates the creation of a comprehensive ecosystem, empowering you to provide personalized customer service.
Which Service Cloud edition is the best fit for my business?
Service Cloud is available in four different editions to meet the needs of different business sizes.
- Starter Suite: Ideal for small businesses seeking basic functionality.
- Professional: Perfect for growing businesses looking for enhanced features and customization options.
- Enterprise: Intended for large organizations seeking advanced functionality and scalability.
- Unlimited: Comes with unlimited customization options and premium support.
What kind of support do you provide post-implementation?
Our service simply does not stop at implementing Service Cloud. It extends beyond to offer ongoing support and maintenance to ensure the smooth running of Service Cloud at optimal performance.
- 24x7 Technical Support: Our dedicated support team is available round-the-clock to assist you in case of any technical issues with Service Cloud.
- Proactive Monitoring: We continuously monitor Service Cloud and pinpoint & address potential issues before they become complex to resolve.
- Timely Updates & Patches: Our support team ensures timely updates to your Service Cloud and applies patches to safeguard it from potential security vulnerabilities.
